MS, after our discussion about Microsoft’s advice to create a new user account, it sounds as though the problem you were having may have been this: The User Profile Service failed the logon. User profile cannot be loaded
Does that look familiar?
If that is the issue that Microsoft advised you on, then I think that you still have trouble with your profile.
FLSpew is not being created which is consistent with not having the correct rights to:
%USERPROFILE%\Local Settings\Application Data.
Unfortunately, I do not know, for sure, whether creating a new profile will fix this. However, it is one of the few remaining things that we have not tried. So:
Create a new account in the Users Control Panel.2) Do not mess with the profile in Explorer!
Tell Game Explorer not to collect information about games.
Install FL from your new CD.
Let us know whether FL runs.
Good luck!
.