Freelancer Not Starting At All Help
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HELP
I hav been able to Play freelancer on this fairly new comp for the past 3 months now its not working
Ive run out of ideas on how to fix this issue and i cant find any solutions to the problem
Ive reinstalled Freelancer a hundred times and it refuses to start ive even gone and dowloaded 2 torrents and they arent working either. Ive done disks check defrags and registry defrags and cleaners using TuneUp Utilites.
All that happens when i try to open the Freelancer.exe file the mouse wheel comes up for a bit then disappears. I looked on the task manager while doing this and Freelancer.exe comes up for like 3 seconds then disappears
I found this in the event viewerFaulting application name: Freelancer.exe, version: 1.0.1223.11, time stamp: 0x00534d69
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x00000000
Faulting process id: 0x1728
Faulting application start time: 0x01cae82bdbf9b52f
Faulting application path: C:\Users\Kevin\Desktop\Freelancer\EXE\Freelancer.exe
Faulting module path: unknown
Report Id: 1d6a4d5e-541f-11df-b597-002421b0bd37I cant find any solutions pm me if you need me to give more info cause i hav no idea what to do
Thanks -
Malevolent_Sponge wrote:
Ive reinstalled Freelancer a hundred times and it refuses to start …I found this in the event viewer …
Faulting application path: C:\Users\Kevin\Desktop\Freelancer\EXE\Freelancer.exe
You have Freelancer installed on your Desktop. The default rights are different on your desktop than in your Programs folder. That could be causing your problem.
“Fairly new computer”… does that mean that your computer has Windows 7 (or Vista), but not not Windows XP? Vista and Windows 7 have stronger rights protections than WinXP.
Try reinstalling Freelancer in the default folder and see whether than works better. Or try running Freelancer as Administrator.
You may have to install as Administrator as well.
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Oh yea
Ive installed freelancer in several different locations aswell like in program files and on two other external hard drives (all at a different time)
Yea i hav Windows 7 and ive disabled UAC and Firewalls to try and make this work but no luck
The comp is bout 6 months old had windows 7 preinstalled
Its weird it worked perfectly for bout 2 months and the next day its was corrupted.(This was when i had it installed in program files).
And Yes i am an Administrator and ive installed it on the 3 other accounts i hav on this comp
Nah all i can get from that event viewer is that Freelancer is Corrupt Application Refuses to open
So annoying i wonder if there is a workaround
oh and i forgot to mention i hav tried all the patches and workarounds i could find
Thanks for the early response mate -
Try this:-
Find your My Documents\My Games\Freelancer\Accts folder.
If your account name is “Kevin”, it should be C:\Documents and Settings\Kevin\My Documents\My Games\Freelancer\Accts
Delete it together with its sub-folders.
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Nah its not there, i know it only appears once the game has started.
In this case ive deleted it after an uninstall and when ive installed FL again it hasnt appeared. I have heard of that option thanks though mate
Yea i still havent managed to get Freelancer to start
Still not working though
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Make a totally clean install.
Delete all from the registry and the save games.
Be sure you delete everything. Not only trough the Configuration screen/programs. But do it manually. There still left some traces if you try to delete automatic.What AV you use?
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Still having problems?Ok for those of you that have followed this but still cannot connect to the server. Here’s some of the reasons why.
1. Windows Defender - Disable it or allow it to Ignore Freelancer and Mod Manager folders.
2. Windows Firewall - Disable it or allow Freelancer access.
3. Symantec or anything Norton - It just screws with your computer to no end remove it with this Removal Tool. *
4. McAfee - More or less the same as Norton only worse, you can remove it with this Removal Tool. *- Note: Remember to run either Removal tool as Admin stated above.
Furthermore: There are many Antivirus programs out there, Avast, AVG, Nod32, any of these will work just fine. Nod32 you have to pay for, the other 2 programs are Free.
Thanks to: Sushi and DeadmeatWhat you also can try is, right click on the freelancer exefile - property’s - compatible - run as win xp sp3.
But actually if you install all in the original folder, and disable the defender, in most cases it works.
(run for several months now win 7 and not any problems. Only i don’t use the standard stuff from MS)
Good luck.
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Afterthought:-
MS Security Essentials is a killer for FL.
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hmmm not sure bout regediting and i might need a little guidence in this procedure
i did search for Freelancer in regedit and found 176 results and most didnt seem to go to the game……so i dont want to kill anythin else.
But it jus seems to me that this is an application error i dont know how to solve these problems but if the registry is somehow stuffing it up please help me to do this
Thanks in return
Oh i hav mcaffee and i can jus disable it but doesnt do much -
Regedit – Current user — Software – Microsoft – Microsoft Games
But if your not so familiar to do this, maybe try to export first your register or use a regcleaner. (not that this will always help)
If this is really the problem with messing it up, i don’t know. But you could always give it a try
Good luck.
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Malevolent_Sponge wrote:
Ive installed freelancer in several different locations aswell like in program files and on two other external hard drives (all at a different time)If you do not feel comfortable with RegEdit, then don’t use it. Wicked_Witch’s advice is correct but your “shotgun” style is not well suited to RegEdit.
Have you uninstalled Freelancer? Or just re-installed multiple times?
Something happened early on that made Freelancer fail. It is not all that easy to make Freelancer fail completely, so think back to when you first began to have troubles… what changed on your computer just before you first noticed trouble with Freelancer?
When you re-install, you are installing vanilla Freelancer, right? Not a mod?
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You could alos try to restore your computer via the inbuilt system backup/restoration option.
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Bas that’s never worked for me - ever.
This type of problem has always turned out to be the accounts files for me.
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Ok ill start from the beginning
Ever since i got this comp i hav been able to play FL and Discovery. This is HP p6120a got it last year in November with Windows preinstalled. I had a few graphics issues like writing and words stuffing up and going havok over the screen (anyway i solved it by upgrading the driver on the onboard graphics chip and this was before i got a new graphics card in January so this is most likely irrelevent).This problem only started to happen about 3 weeks ago.
I got problems when ever i logged on like “User Account failed to log on” etc i went searching on the net and tried to find a solution. One day it jus got real bad and it refused to log on at all. So i went onto another account and looked for a solution and the only real easy way out was to delete the account and make a new one. So i jus went ahead and retrieved all my documents through the other account and put them onto a new account. I havent had any account problems and so on all programs work fine except for Freelancer which doesnt start at all.Prevouisly i had FL installed to a portable HDD and it worked fine off that. But when i got probs with the game after making a new account i unistalled if off the HDD. I tried to install it again but into the normal Program files place it installs fine and i restart and all relog in and all everything loads fine no problems and its only when i try to open Freelancer.exe it doesnt do anythin and windows automatically (in the background) files an application error report as like one i hav posted above. Also i have uninstalled all mods and the FLMM and FAM etc, So even with mods activated it doesnt work aswell.
Ok so it doesnt work and all ive done is Uninstall and install again and still doesnt work. Ive gone and downloaded two more compies of Freelancer and they dont solve the issue so theres nothing wrong with the cd.
Also on my very ancient IBM thinkpad which is about 8 years old freelancer installs fine and works although very laggy and im able to play Discovery on that so theres nothin major bout my account gettin deleted.
So i hav gone and done a few reg editing not too much only searched for Freelancer and deleted the entries where there was C:/Program files/Microsoft Games/Freelancer etc and
a few entries from F;/Games/Freelancer (my HDD pathfile)
Installed again today still not working…
Finally i dont want to go to Restore and i know that this wont solve the issue all it would mainly do is take me back to User Account Failing problem and also the comp is used by my parents for work and its been a while since Freelancer Worked properly
Oh and as i mentioned above ive used TuneUp Utilities to clean the registry and and Defrag it also aswell on the C drive
So hope most of this information can help you solve the problem thanks heaps in return -
Malevolent_Sponge wrote:
This problem only started to happen about 3 weeks ago.
I got problems when ever i logged on like “User Account failed to log on” etc i went searching on the net and tried to find a solution. One day it jus got real bad and it refused to log on at all. So i went onto another account and looked for a solution and the only real easy way out was to delete the account and make a new one. So i jus went ahead and retrieved all my documents through the other account and put them onto a new account. I havent had any account problems and so on all programs work fine except for Freelancer which doesnt start at all.Maybe try to think very hard what have changed when this start.
You say that you use the pc from your parents, ask mom or dad what they have changed on it.Did you already try to start in compatible modus to?
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Yea i hav tried to run it in compatibility mode several hundred times not workin
I highly doubt any changes would of been done by my parents they dont do much on the comp except doing emails and internet browsing and word preocessin
They havent changed anythin on this comp
Nah the only thing i see is that causes FL to fail is the account problem i had. -
This definately sounds like the accounts folder is screwed up.
I note that you mention having freelancer previously installed on a different windows user account, the answer to your problem probably lies there, perhaps the accounts folder still exists on the other account and that’s killing the game on launch.
If all else fails, backup all your data and recover your windows installation, your os might be more screwed up than you know if you have a dead user account, stinks of a trojan to me.
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Hmm highly doubt its a Trojan like i scanned my comp several times with McAfee and Avast and no viruses were found.
No the problem i had was a fault in Windows 7 its a bug which is pretty common as ive heard. A few of my mates hav had the same problem too when they upgraded to 7
I contacted Microsoft for a solution and they told me to go to this site
http://support.microsoft.com/kb/947215and i was able to fix it in like half an hour.
Its still very strange i can manage to install and play every other application except FL (which is kinda the only thing i do want to play)
Oh and i jus remembered i forgot to mention this may be the important info you need to know of this problem.
Ok after i had made a new account and all and Freelancer refused to install i decided to uninstall and install again and i did the restart thing
When i restarted CHK DSK came up and asked that C drive needed to be checked for consistancy so i jus let it go ahead.
As it was scanning i noticed a whole lot of files where being recovered or i dunno but i noticed that some of thexse files were like Li_fighter_dmg_engine.3db etc and other files which i recognized are part of FL they were being recovered or orphaned.
So yea i hope this helps shed some light into the situation
I dont really want to go to horror situation of restoring the Factory Recovery image settings on this comp. I spose if there isnt much of an easier solution ill jus stick to playing on the old Thinkpad. Kinda works but jus annoying cause the graphics adapter is only like 64mb and really laggy.
Anyway thanks so much for the help so far and early responses -
It is difficult to help you with this one, MS, but the only thing that stands out is a possible rights issue. Files installed in one user profile (ie, desktop) may not be accessible by another – not even to delete or uninstall. It is best to keep programs in the Programs folder for this reason.
For the future, I would recommend a different approach to debugging. Try making one change at a time, keep notes of your changes, and take frequent backups. Try to avoid making a confusing mess out of your computer by changing many different things at one time.
I’m not picking on you – I have been there and done that, too, once upon a time. Experience teaches you quickly to be more methodical.
By the way, when I say that you should “run installers as Admin”, I do not mean being logged in to an Admin account. I mean using one of these methods:
http://www.sevenforums.com/tutorials/11841-run-administrator.html
Unfortunately, if others use the same computer for work, then the best advice would be to stop messing with it. That goes double for the Registry. I know that is not what you want to hear, but it sounds as though you are the Administrator for this machine, which means that you have a responsibility to the other users. Consider how much trouble could be caused for your users if the computer were to suddenly become inoperable… before you have all of their software and data backed up?
Regarding the ChkDsk experience, that only means that files were open when the computer crashed. If you terminated Freelancer (or Windows) with Ctrl+Alt+Del, then that could cause ChkDsk to have to clean up failed entries. NTFS does a pretty good job of keeping your disk safe, short of a hardware failure. If ChkDisk runs repeatedly, then it could be sign of a failing disk drive. Otherwise, if ChkDisk only runs after you terminate a running program, then it is usually not a problem.
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I think ive tried as much as i can do on this issue
All i can gather up is that Windows 7 refuses to cooperate with some past games.
And i can only see from the report myself is that Freelancer.exe is an incompatible program with windows 7 it may of been caused by an update but oh well. I’ll jus stick to playing FL on Laptop.
Thanks for the help ill do a few small twigs with trying to make it work but ill probably come to the conclusion to move on and try out a few newer games.
A bit sad really Freelancer was the like to first PC game i got and ive loved it ever since and had enjoyed playing on the Discovery servers for the past 3 years but i think ill move on and try out some newer space mmos like JGE (when they decide to release it lol)
Thanks very much for your time and efforts and hope this doesnt happen to many or any others. -
We hate to lose you pal.
I’ll bet that if I come over I’ll find you still have the \My Documents\My Games\Freelancer\Accts folder somewhere on that machine!
But it will cost you:-
1 full day travel and pay @ £300
1 return taxi fare from my house to the nearest rail station
1 return rail ticket to your home town from my home town
1 return taxi fare from your rail station to your house
2 mugs of tea
1 evening meal if it’s after 5pmYou’re looking at around £550!
So instead….
Do the following 10 steps, step by step by painful step, and report back with details and screenshots if you have any problem…
1. Log in on each computer user account, go to My documents and delete the whole My Games folder on all of the computer accounts.
2. Try very hard (i.e. repeatedly, don’t give up on the first failure, try at least 3 times!) to uninstall Freelancer from Control Panel. If it does, great. If it doesn’t don’t worry, if you get the option to remove it from the list of programs then do that.
3. Delete all of your Freelancer folders manually. Be SURE that each and every one is deleted!
4. Open an Explorer and right-click on your
drive, and search for “Freelancer”. If any are found, go find and delete all those folders too. You may not be able to do so unless you are logged into the account that created them! So be sure they are deleted!5. Do the same for all other disk partitions (D:, E:, F: etc) if you have them.
Don’t worry about the registry, leave it alone.
4. Log into the account you want to run Freelancer in.
5. Ensure you are not connected to the Internet, and disable MS Security Essentials if you have them, and disable any anti-virus programs, especially if it’s Symantec or Macafee, (AVG and AntiVir and Avast are usually OK).
6. Install Freelancer. It cannot refuse to install unless your CD is corrupt or you don’t have rights!
7. Copy the entire Freelancer folder (with it in the right Explorer panel, click on it to select it, press Ctrl-C then Ctrl-V), and leave it alone for future use.
8. Start Freelancer and run the SP game for a while
9. Apply the GLS Workaround patch to your Freelancer folder.
10. Start your Internet connection, start an MP game, note your account ID, and see if you get the list of servers. Let us know!
There is another way - give someone here who has Windows 7 Remote Access to your computer for a while to sniff around and try to find your problem.
Good luck pal.
