[The Starport News]Hotmail / Outlook E-Mail Users

w0dk4 · wrote on 14 Dec 2016, 20:29

Update:

Looks like Emails to Microsoft providers are working again!

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Sadly, Hotmail/Outlook has classified our server as Spam and we cannot seem to resolve this since they do not provide any useful information. I reviewed if spam was actually sent out and I suspect some users simply flagged too many mails sent from us as spam/junk mail. We do not really send out a lot of mails so I suspect this came from users that had notification settings set up that alert them of new posts on some threads in our forums via e-mail.

Worfeh · wrote on 10 Jun 2016, 15:17

Its not that difficult.

Add an SPF record to the domain.
It basicly is a txt record.

http://www.spfwizard.net/

With that record Hotmail/Gmail can verify the sending mail server for the domain the-starport.net

w0dk4 · wrote on 10 Jun 2016, 20:08

Added it, let’s see what happens…

? Offline · wrote on 11 Jun 2016, 22:52

Also, PTR is incorrect -125.109.46.78.in-addr.arpa. 21599 IN PTR the-starport.net.Must be```
125.109.46.78.in-addr.arpa. 21599 IN PTR mail.the-starport.net.

I see two solutions at [Hoster](https://wiki.hetzner.de/index.php/DNS-Reverse-DNS/en): 1 - by Robot menu and [2](https://wiki.hetzner.de/index.php/Robot_Webservice/en#Reverse_DNS) - manual

w0dk4 · wrote on 14 Dec 2016, 20:27

Seems like they unblocked our IP so mails to Microsoft providers should be working again!

w0dk4 · wrote on 31 Jan 2018, 09:23

It looks like AT&T Emails are not possible to be delivered. Seems like we are blocked.
So if you are using an AT&T email to register, try another email provider.

w0dk4 · wrote on 3 Feb 2021, 13:28

hey guys,

I just identified a problem with our mail settings, therefore mails to providers like web.de or gmx.net could not be delievered.

It should work now.