Freelancer Not Starting At All Help

ST pretty much summed it up on this one. If you still can’t get it to work, get Teamviewer, someone can probably help you that way.

Freelancer works on windows7, I can vouch for that because I’m using it, it’s not the reason for your problem.

Nice post, StarTrader!

Note: (6) Install AS ADMINISTRATOR and install INTO THE Programs FOLDER (both for Win7 and Vista – for XP they do not matter).

@Malevolent_Sponge: Don’t take me wrong, I do not mean to discourage you. Many people run Freelancer on Win7. I am just suggesting a more methodical approach… such as StarTrader’s.

Good luck!

Malevolent_Sponge wrote:
it not a problem with installing or running the game. The problem is initiating the game it’s like the game application is refusing to start.

Right. So the question is, why won’t the game start?

There are many things that will cause Freelancer to crash, but the vanilla game is usually pretty reliable about starting from a clean installation with no saved games.

Common causes for Freelancer to crash:

[olist]

• Bad Saved Game (including Restart.fl)
• Improperly (or incompletely) installed mod
• Mod with ENB Shader on systems that will not run it
• Vista/Win7: Rights issues caused by non-Admin installation.
  [/olist]

The last point is more commonly associated with FLMM than with Freelancer, but your initial post showed Freelancer installed on the Desktop. The Desktop is in your profile, which has very different rights than the Programs folder.

So a clean installation, from the CD, into a folder where you have proper rights, with no interfering saved games… that combination should work.

The fact that does not work for you suggests that either your installation or your saved games are causing trouble.

As for following instructions, remember that we cannot see your computer. We may ask you to do something redundant just to make sure that we understand the state of your computer before a next step. As you say, something you did was not correct, so starting from the beginning is the best way for us to help you to make it right again.

Dont’ panic – You are getting good advice in this thread.

PS: You do not have to delete the entire My Games folder. You can delete My Games\Freelancer.

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I tell you what you could try, click start and type freelancer in the search box, if you have a saved game folder hiding on another account that may well find it. It should show you any folder existing on the machine under that name.

If you see any after you have uninstalled freelancer and FLMM then delete them all.

Yes Mal, very frustrating, and the best thing is if someone here who has WIndows 7 experience can connect to your machine via Remote assistance connection and take a direct look at the machine and folders.

Can anyone do this for Malevolent Sponge?

Heheheh - that’s a mouthful to type!

I sent him a PM but have not heard back from him.

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But please let us know the solution, this is a very curious problem.

We gave the system a thorough review and this problem does not appear to be any of the normal Freelancer CTD scenarios.

Rights are good, no saved games anywhere, nothing obviously wrong about the installation, no files quarantined by the A/V, and turning off A/V makes no difference (McAfee).

When double-clicked, FL runs for a few seconds, errors, and quits.

There are Event Log entries every time that FL quits, but they just say EventID 1000 in Freelancer.exe at 00000000.

That suggests to me that Freelancer is not running at all.

Clues:

1. Registry entries linking GameUX with Freelancer. That is the Game Explorer. I have seen reports that the Game Explorer can interfere with games if it is allowed to collect information about games. Some users report that telling Game Explorer to stop collecting information about games has allowed some games to run.

2. Registry values referring to C07ft5v. I have seen that before, and tracked it down, but it was years ago and I do not recall what does that – some security software, IIRC. Of course, Google and other search engines show no hits for it, but I know they are lying. What other search term can you enter into Google and get zero hits?

3. Malevolent_Sponge traced the first date of failure to a day when he created a new user profile. Nothing obviously wrong with either profile. However, I found THREE user profiles rather than the two that he knew about. We were just about to investigate the third profile and check FLSpew.txt when our connection failed.

Other than Freelancer, the PC is running fine.

So my best suggestions, at this point, are to fix Game Explorer (above) and to make sure that third profile is not causing any trouble.

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Oh dear!

That’s disheartening. If nothing else is found soon then it would be a Windows re-install next.

If you need to do that it would be a good idea to partition the hard disk if it’s not already done, and move your user data to the or E: disk first to save it.

And make a system image of the clean install before loading any games, just only install your Office and whatever you will always need on it, then make the image of the disk, it’s worth the extra 20 minutes needed to make it (make the bootable CD first).

Here’s a reminder link for the system image:
http://forums.seriouszone.com/showthread.php?55706

Ahem… Maybe I used too many words…

Tell Game Explorer to not collect information about games.

And…?

You forgot to tell us whether it fixed Freelancer!

MS, after our discussion about Microsoft’s advice to create a new user account, it sounds as though the problem you were having may have been this: The User Profile Service failed the logon. User profile cannot be loaded

Does that look familiar?

If that is the issue that Microsoft advised you on, then I think that you still have trouble with your profile.

FLSpew is not being created which is consistent with not having the correct rights to:

%USERPROFILE%\Local Settings\Application Data.

Unfortunately, I do not know, for sure, whether creating a new profile will fix this. However, it is one of the few remaining things that we have not tried. So:

1. Create a new account in the Users Control Panel.

2) Do not mess with the profile in Explorer!

3. Tell Game Explorer not to collect information about games.

4. Install FL from your new CD.

5. Let us know whether FL runs.

Good luck!

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